BioPrompt Coach Terms

Version 2026-11-10.1 · Last Updated: November 10, 2026

1. Who can be a coach

• You must be 18 or older and able to enter a binding contract.
• Everything you tell us about yourself, including credentials and licenses, must be true and kept current. Tell us within 7 days at bioprompt.app@gmail.com if a license lapses, is restricted or is disciplined.
• We may refuse, suspend or close any coach account at our discretion, including after a client complaint.

2. You are independent

• You are not BioPrompt's employee, agent, contractor or partner. You run your own coaching business and are solely responsible for the advice you give and the services you provide.
• BioPrompt provides software only. We do not supervise, review or endorse your advice and do not refer clients to you.
• Any agreement or payment between you and a client is between you and the client. BioPrompt is not a party to it.
• Do not say or imply that BioPrompt employs, certifies or endorses you.

3. Scope of practice and the law

• Stay within your qualifications and the law where you and each client are located, including laws on dietetics, nutrition counseling, personal training, telehealth and the practice of medicine.
• Coaching through BioPrompt is not medical care. Do not diagnose or treat, and do not tell a client to start, stop or change any medication; BioPrompt does not let coaches see or change a client's medications. Tell clients to follow their own doctor and pharmacist.
• Refer clients to a qualified health professional when something is outside your scope, including signs of an eating disorder, injury, pregnancy, or a medical condition.

4. Substances, supplements and Coach Lab

Coach Lab

• Coach Lab is an AI chat in the portal for approved coaches. It is an AI, not a person, and it can be wrong, including with numbers such as doses and half-lives. Check anything against the drug label and the clinical literature.
• It is for professional theorizing only. It is not medical advice, and clients and the public cannot use it.
• Coach Lab looks questions up in a library of FDA drug labels, clinical guidelines, peer-reviewed studies and public-agency texts, and cites what it finds. The library is incomplete and may contain errors, and many compounds have no label or guideline at all. Figures without a citation, or tagged "no source in library", are not verified. Always check a figure at the source.
• You can choose to include an additional tier of unverified community sources for a conversation. These are not evidence, they are off by default, and they reset for every new conversation.
• You are solely responsible for what you do with its answers. A licensed physician must review anything it helps you with before it reaches a client. BioPrompt does not check that review took place.
• Coach Lab may discuss controlled substances. That does not make using, supplying or recommending them lawful. Anabolic steroids are Schedule III controlled substances in the United States, and you must follow the law where you and your clients are.
• Do not type client names, identifiers or health details into Coach Lab. Coach Lab itself never receives data from your clients' accounts.
• A client can choose, in the BioPrompt app, to let you ask the AI about what they share with you. Only then does the client's page show an AI chat. Each question sends the categories that client shares with you (not their name) to OpenAI and is listed in the client's Coach activity. Use it only to coach that client. The same limits apply: it is an AI, it can be wrong, and it is not medical advice.
• What you type is sent to OpenAI to produce the answer, and BioPrompt keeps a record of who asked what, with the date, on its servers, for safety and misuse review. Conversations are saved to your account so you can reopen them, and you can delete any of them. Conversations about a client are deleted when that client turns AI help or a shared category off, or unlinks. The record and your saved conversations are deleted with your coach account. There is a daily limit per coach.

5. Client data

• You see only the categories each client chooses to share, only while they stay linked. Clients see every time you view their data or send a change.
• Use client data only to coach that client. Do not sell it, use it for advertising, share it with anyone else, or try to identify or contact a client outside the relationship they chose, unless the client asks you to or the law requires it.
• Keep your account secure: do not share your sign-in, sign out on shared computers, and tell us at once if you think your account was accessed by someone else. The portal signs you out after 30 minutes without activity and when you close the tab.
• If you keep notes or copies outside BioPrompt, you are responsible for protecting them and for following the privacy laws that apply to you. If you are a HIPAA covered entity, do not use the coach portal to create, receive or keep protected health information on your organization's behalf; BioPrompt does not sign business associate agreements.
• When a client unlinks, or you stop coaching them, you lose access straight away.

6. Conduct

• No harassment, discrimination, sexual content, threats, spam or marketing messages through BioPrompt.
• Do not coach anyone you know or suspect is under 18 through BioPrompt.
• Do not misuse invite codes, try to access other coaches' clients, probe or overload our systems, or scrape the portal.

7. Insurance

You are responsible for carrying any professional liability insurance your work and location require. Licensed clinicians should confirm their malpractice coverage includes remote client communication.

8. Indemnification

To the extent the law allows, you will defend, indemnify and hold harmless BioPrompt and its owners from any claims, losses, damages, fines and costs (including reasonable attorneys' fees) arising from your coaching, advice, use of Coach Lab, your relationship with any client, your breach of these Coach Terms, or your violation of any law or third party's rights.

9. Disclaimers and limitation of liability

The coach portal is provided "as is" and "as available", without warranties of any kind. BioPrompt does not guarantee that client data is complete, current or accurate. To the extent the law allows, BioPrompt is not liable for indirect, incidental, special or consequential damages, and BioPrompt's total liability to you for any claim about the coach portal is limited to $100.

10. Suspension and ending

We may suspend or close your coach account at any time, including to protect clients or comply with law. When we do, your pending changes are cancelled and you lose access to client data. You can stop using the portal at any time; deleting your BioPrompt account deletes your coach account and its links.

11. Records

We keep a record of coach applications, links, views and changes sent (without the health details themselves) for up to 3 years to handle complaints, misuse and legal requests, and we may share it with authorities when the law requires.

12. Changes

When these Coach Terms change, we update the version above and ask you to accept the new version before you use the portal again.

13. Governing law and disputes

Sections 16 and 18 of the Terms of Service (Utah law, informal resolution first, individual arbitration, class action waiver) apply to these Coach Terms.